Communicaring
EMOTIONAL INTELLIGENCE
EMOTIONAL INTELLIGENCE
Comerford Consulting is now a certified Emotional
Intelligence training organization. What can that mean to you?
What is Emotional Intelligence?
Emotional Intelligence (EI) can be defined as a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.
Why is EI Important?
While emotional intelligence isn’t the sole predictor of human performance and development potential, it is proven to be a key indicator in these areas. Emotional intelligence is not a static factor – to the contrary, one’s emotional intelligence changes over time and can be eveloped in targeted areas.
Find out more by going to the link discussing facts about Emotional Intelligence.
MARKETING ME!
MARKETING ME!
Course Description: Employees in this class are challenged to answer the following question: Who is the best person to advance your career? Many erroneously believe their organizational leadership is responsible for that, but a better answer is YOU!
Creating a personal brand participants use to market themselves is the focus of this class. Participants first discuss branding characteristics and behaviors leaders valued most. Tips and techniques to market themselves include the powerful GROW model as a roadmap participants use to move from where they are now to where they would like to be. Those uncomfortable with the perception of bragging appreciate Modesty Modulators to guide them through the process.
Savvy employees benefit from positively branding, marketing, and promoting themselves to their managers, who appreciate their teams reaching out to them about this. Worksheets help participants prepare for marketing conversations; an email template to request a marketing meeting is even included. Clients report satisfaction from their employees and their leaders with the win/win results of this workshop.
Workshop Objectives: Participants will develop
career enhancing marketing techniques that help them:
1) Determine which roles colleagues and leaders
play in career development
2) Assess how colleagues and leaders view brands
3) Create a positive personal branding statement
marketing them
4) Practice written and oral ways to convey their
brand persuasively
5) Enhance their brand with the GROW model
CONVERSATIONS THAT COUNT!
CONVERSATIONS THAT COUNT!
Course Description: Performance appraisals have the reputation of being daunting to those providing and receiving feedback. Challenging conversations like these are often difficult, dreaded, and avoided. Understanding WHAT they are, WHY they are so challenging, and HOW to facilitate them leads to win/win results.
This unique workshop helps participants use communicaring writing and speaking skills. Whether giving or receiving feedback, this practical workshop provides practice in preparing, delivering, and following up using skills designed to make the process less painful and more productive. This workshop also works for any challenging conversations.
NOTE: Three versions of this workshop exist: for leaders who give performance feedback, employees who receive it, and blended groups.
Workshop Objectives: Participants will regard
performance appraisals more positively after they:
1) Analyze WHAT, WHY, and HOW some
performance appraisals succeed while others don’t
2) Plan and write successful performance appraisals
3) Practice strategies like active listening and
paraphrasing to deliver and receive feedback
4) Roleplay dialogues for improved leader and colleague
performance
COMMUNICARING LEADERSHIP
COMMUNICARING LEADERSHIP!
Course Description: What is the difference between being a manager and a leader? Leaders demonstrate their caring by using these RARE concepts:
R = Rapport
A = Accountability
R = Respect
E = Expectations
This workshop builds upon RARE as well as key concepts from Confident Communicaring:
• Communicaring Techniques: Head, Hands, and Heart
• Geometric Psychology: boxes, triangles, circles, or squiggles
• Conversation Characteristics: Retreating or charging, wounding or wounded stories
• Communication Styles: Passive, aggressive, passive/aggressive, or assertive
RARE concepts combines with head, hands, and heart techniques create caring leaders of people and projects, a RARE combination in the work world!
Workshop Objectives: After attending this course,
participants will benefit from increased ability to:
1) Identify traits of outstanding leaders including
caring communication
2) Differentiate between being a leader and a manager
3) Discover RARE strategies to lead and motivate others
4) Create action plans to become a valued leader
Evaluate those plans for ongoing leadership
improvement
CONFIDENT COMMUNICATION: IT STARTS WITH YOU!
CONFIDENT COMMUNICATION: IT STARTS WITH YOU!
Course Description: Interpersonal communication requires the use of Head, Hands, and Heart when interacting with others. This workshop includes techniques to do so more competently and caringly.
Participants discuss Head, Hands, and Heart concepts with their colleagues followed by a Geometric Psychology inventory to determine the +’s and –’s of their personality shapes:
boxes, triangles, circles, or squiggles. Connections among those shapes to communication styles like passive, aggressive, passive/aggressive, and assertive are made.
Communicaring results when all four shapes and styles use their Head, Hands, and Heart to promote positive, confident dialogue. The class builds toward a post/flip activity allowing participants to solve real communication problems, blending the best of their shapes and styles.
Workshop Objectives: After attending this course,
participants will benefit from increased ability to:
1) Strategize ways to interact using the best of
their Head, Heart, and Hands
2) Brainstorm ways to use their Geometric Psychology
shapes to everyone’s advantage
3) Convert passive, aggressive, and
passive/aggressive styles into assertiveness
4) Combine those skills for confident, competent,
and caring communication
