| Myth
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Rule
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1. All
paragraphs should have at least three sentences. |
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2. Ending
a letter with "Please feel free to call" adds friendliness
to your conclusion. |
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3. Avoid
using personal pronouns like "you" or "we" in correspondence.
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4. A
letter should never exceed one page. |
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5. Using
passive rather than active voice is wrong. |
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6. Using
jargon and technical terminology will impress your readers
with how much you know. |
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7. Include
your action item in the same paragraph you use to explain
why you are requesting it. |
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8. Readers
typically prefer paragraphs to bullet points when they receive
information. |
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9. Bolding
or italicizing key information for your readers can seem insulting
to them. |
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10. Typing
a message in all capital letters emphasizes the importance
of it. |
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11. Use
one paragraph only for each main point you are developing
in a document. |
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12. The
best place to apologize in correspondence is in the concluding
paragraph. |
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BONUS:
Grammar and spelling don't matter much in e-mail. |
